Home

Frequently Asked Questions

Domestic Shipping

We offer USPS Priorty Mail with delivery confirmation as our standard shipping method. General delivery time to most US locations is 2-3 days. We flat rate our domestic Priority Mail shipping costs at $4.75.

USPS Next Day shipping to most US cities is offered at $22.00.

Canadian Shipping
Shipments to Canada are handled via Global Expess Mail. Transit time is about 3-6 business days plus any delays in Canadian customs. We flat rate our Global Express Mail costs at $30.00. Recipients are responsible for any tariffs, duties and taxes.

International Shipping
We ship to many International destinations via Global Express Mail. Transit time is about 3-5 days plus any customs delays. Our current list of International destinations and flat rated shipping costs include the following:

Recipients are responsible for any tariffs, duties and taxes.


RETURN POLICY

Merchandise may be returned for a refund, PROVIDED THE RETURNED MERCHANDISE IS IN NEW, UNUSED, AND UNWORN CONDITION, WITH ALL ORIGINAL PACKAGING MATERIALS within the first 60 days from purchase date. We do not sell used merchandise and will not accept merchandise with any indication that it has been worn or mishandled. In such cases the merchandise will be returned to the purchaser.

AEKMarketingCo.com will refund the purchase price of the merchandise returned within the time and manner stated above, LESS ORIGINAL SHIPPING COSTS, WE DO NOT CHARGE A RE-STOCKING FEE.

NOTE: YOU MUST OBTAIN A "RETURN MERCHANDISE AUTHORIZATION (RMA)" NUMBER FROM AEKMarketingCo.com BEFORE RETURNING MERCHANDISE. WE WILL NOT ACCEPT ANY RETURNS WITHOUT AN RMA. THE RMA NUMBER MUST BE WRITTEN ON YOUR RETURNING PACKAGE. ANY MERCHANDISE RETURNED WITHOUT AN RMA # WILL BE REFUSED.

ANY RETURNED MERCHANDISE SHOULD INCLUDE A COPY OF THE ORIGINAL INVOICE AND SHOULD BE SENT TO:

AEKMarketingCo.com
P.O. Box 40214
Cleveland, Ohio 44140-0214

MERCHANDISE MUST BE SENT POSTAGE PREPAID. AEKMarketingCo.com IS NOT RESPONSIBLE FOR ANY MERCHANDISE NOT RETURNED IN THE MANNER STATED ABOVE.


Defective Merchandise

AEKMarketingCo.com will handle any defective merchandise sold by us within the realm of the manufactures warranty. Shipping costs may be incurred.